Using live chat for lead generation, customer support, and keeping your customers informed is a good multi-purpose tool your business can utilize.
Live chat can produce more than a 40% increase in overall website conversion rates, according to a 2020 study done by Forrester. That is pretty significant when you consider that on average, only about 2% of website visitors become leads.
10 Ways to Use Live Chat for Lead Generation
On
May
12,
2020
By
Brian Snider
In: Improving marketing ROI, marketing communication strategy, live chat for lead gen
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